Technical Support
Technical Training
User Manual

A good training is really important for a distributor, partner or end user. Only distributors or users know how to do service, trouble shooting or maintenance to the printer, it will minimize the lost cause by the equipment, and the distributors will have more confidence to deal with any issue which may occurred with equipment.

We offer free training in EC-JET headquarter, and if needed, our engineer will also go customer place to offer training to partner service engineers or machine operators.

As we have four product categories: CIJ printer, high resolution inkjet printer, laser coding system, large character printer. So usually, we can offer all products training if customer needed. Usually, one category we will arrange one day training, Covers enhanced instruction, operation procedures, trouble shooting, diagnostic tests, service procedure, error code examination, Q&A, etc.

You can connect with us any time if you need training service.